Privacy Notice

This Privacy Notice for SRG Asia Pacific Sdn Bhd (“we”, “us”, or “our”) describes how and why we may access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”).

• Visit our website at https://www.srgasia.com.my
• Download and use our mobile application (iDash)
• Engage with us through sales, marketing, or events

If you do not agree with our policies and practices, please do not use our Services. For questions, contact us at SRG-DPO@srgasia.com.my.

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Summary of Key Points

This summary highlights key points from our Privacy Notice. You may refer to the full sections below for details.

• Personal information processed: Depends on how you interact with our Services.
• Sensitive information:
• Third-party data:
• Purpose of processing:
• Information sharing:
• Security:
• Your rights:

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Table of Contents

1. What Information Do We Collect?
2. How Do We Process Your Information?
3. When and With Whom Do We Share Your Personal Information?
4. Cookies and Tracking Technologies
5. How Long Do We Keep Your Information?
6. How Do We Keep Your Information Safe?
7. Information From Minors
8. Your Privacy Rights
9. Do-Not-Track Controls
10. Updates to This Notice
11. Contact Information
12. Review, Update, or Delete Your Data

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1. What Information Do We Collect?

Personal Information You Disclose

We collect personal information that you voluntarily provide when you interact with our Services.

• Name
• Email address
• Job title
• Username

Sensitive Information

With your consent or as permitted by law, we may process sensitive information such as biometric data.

Application Data

• Mobile device access and permissions
• Device identifiers, OS, browser, IP address
• Push notification preferences

Information Automatically Collected

This includes IP address, device characteristics, usage data, and location data.

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2. How Do We Process Your Information?

We process personal information to operate, improve, secure, and administer our Services, including sending administrative communications.

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3. When and With Whom Do We Share Your Personal Information?

We may share information with vendors, consultants, and service providers such as:

• Performance monitoring tools
• Data analytics services

Information may also be shared during business transfers such as mergers or acquisitions.

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4. Cookies and Tracking Technologies

We use cookies and similar technologies for functionality, security, and analytics. Details are available in our Cookie Notice.

We may use Google Analytics. To opt out, visit Google Analytics Opt-Out.

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5. How Long Do We Keep Your Information?

Personal information is retained only as long as necessary, unless legally required otherwise.

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6. How Do We Keep Your Information Safe?

We implement appropriate technical and organisational security measures. However, no system is completely secure.

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7. Do We Collect Information From Minors?

We do not knowingly collect information from individuals under 18 years of age.

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8. What Are Your Privacy Rights?

You may withdraw consent, manage cookies, and exercise rights provided under applicable laws.

For inquiries, email SRG-DPO@srgasia.com.my.

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9. Do-Not-Track Controls

We do not currently respond to Do-Not-Track signals due to the lack of a universal standard.

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10. Updates to This Notice

This Privacy Notice may be updated periodically to remain compliant with applicable laws.

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11. Contact Information

SRG Asia Pacific Sdn Bhd
Data Protection Officer
Suite 3A-3, Level 3, Block 3A, Plaza Sentral
Jalan Stesen Sentral 5
Kuala Lumpur, 50470, Malaysia

Email: SRG-DPO@srgasia.com.my
Phone: +603 2096 6688

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12. Review, Update, or Delete Your Data

You may request access, correction, or deletion of your personal information by submitting a data subject access request, subject to applicable law.